{"id":1361,"date":"2024-09-10T11:49:41","date_gmt":"2024-09-10T11:49:41","guid":{"rendered":"https:\/\/alturatravel.ro\/payments-and-return-policy\/"},"modified":"2025-03-13T07:58:13","modified_gmt":"2025-03-13T07:58:13","slug":"payments-and-return-policy","status":"publish","type":"page","link":"https:\/\/alturatravel.ro\/en\/payments-and-return-policy\/","title":{"rendered":"Payments and Return Policy"},"content":{"rendered":"\t\t
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Payments and Return Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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On our website, you can book and pay online for day tours using the Stripe<\/strong> secure payment system. The booking process is quick and easy, securing you a place on the trip you want. Once you have finalized your booking and payment, you will receive a confirmation email, which will include all the details related to the trip as well as the invoice for the purchase.<\/p>\n

Payment method<\/h3>\n

Payments are made online via Stripe<\/strong>, accepting most credit and debit cards. This payment system is secure and protects your data. personal and financial, ensuring a secure and efficient transaction.<\/p>\n

Cancellation and refund policy<\/h3>\n

Please note that all reservations are final<\/strong> once payment has been finalized. In case of no-show<\/strong>, the amount paid will not be refunded<\/strong>. Our strict no-show non-refund policy is necessary to ensure proper organization of the tours and to cover the related costs.<\/p>\n

If the trip is cancelled by the organizer (for reasons such as adverse weather conditions, logistical problems or other unforeseen circumstances), you will receive two options:<\/p>\n

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  1. Reschedule the trip<\/strong> for a later date at no extra cost.<\/li>\n
  2. Full refund of the amount paid<\/strong>, into a bank account provided by you.<\/li>\n<\/ol>\n

    Change your reservation<\/h3>\n

    If you wish to change the date or details of the trip after payment, please contact us at least 48 hours before the day of the trip. We will do our best to accommodate your request, but rescheduling is not guaranteed.<\/p>\n

    For any questions or further details on payments and reservations, our team is at your disposal. Thank you for understanding and choosing our services!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Payments and Return Policy On our website, you can book and pay online for day tours using the Stripe secure payment system. The booking process is quick and easy, securing […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1361","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/alturatravel.ro\/en\/wp-json\/wp\/v2\/pages\/1361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alturatravel.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alturatravel.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alturatravel.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alturatravel.ro\/en\/wp-json\/wp\/v2\/comments?post=1361"}],"version-history":[{"count":1,"href":"https:\/\/alturatravel.ro\/en\/wp-json\/wp\/v2\/pages\/1361\/revisions"}],"predecessor-version":[{"id":1362,"href":"https:\/\/alturatravel.ro\/en\/wp-json\/wp\/v2\/pages\/1361\/revisions\/1362"}],"wp:attachment":[{"href":"https:\/\/alturatravel.ro\/en\/wp-json\/wp\/v2\/media?parent=1361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}